Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to share feedback on our coverage of high-RTP platforms? This page explains how to reach us and what happens once your message lands in our inbox.

How to Reach the Team

Email is the best way to contact us. We read every message personally and aim to reply within two working days. Send your note to [email protected].

A short summary of what your message is about — a correction, a question, feedback on a specific operator — helps us route it to the right person and reply faster.

What We Can Help With

We're an independent research and comparison site covering sweepstakes and social casinos, including how we assess factors like game selection, Sweepstakes Coins redemption, and welcome offers such as those from Crown Coins, SplashCoins or Casino.Click. Here's where readers most often reach out:

• Questions about how rankings work — If you want to understand why a particular sweepstakes casino appears where it does, or how our editorial ratings are put together, ask us directly.
• Corrections and updates — Welcome bonus terms, eligible states, and redemption rules change often at sweepstakes casinos. If you spot outdated information anywhere on the site, please flag it so we can verify and update it.
• Content suggestions — If there's a topic around sweeps coins, RTP, or social casino games you'd like us to cover, let us know.
• Partnership or editorial enquiries — If you represent a platform or organisation and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible play concerns — If you or someone you know is struggling with the amount of time or money spent on any gaming platform, mention this in your message and we'll point you toward appropriate support resources.

Before You Contact an Operator Directly

We don't process redemptions, verify accounts, or handle deposits or withdrawals — those matters sit with the individual sweepstakes casino operator, not with us. If your question is about a specific account, a redemption threshold, identity verification, or a delayed payout, you'll need to contact that operator's own support team through the channel listed in their terms and conditions. We're happy to help clarify how the sweepstakes model generally works, but we can't intervene in an individual customer's account.

If you're still deciding which platform to try, our Best Non GamStop Casinos 2026 page may also be useful background reading.

What Happens After You Send a Message

Every message is read by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our usual response window is two working days, though it can run a little longer during busy periods. If your enquiry needs input from more than one person on the team, we'll let you know it's taking a bit longer rather than leave you waiting without word.

A Note on Accuracy

Sweepstakes casino terms — welcome offers, eligible states, redemption minimums — are set by individual operators and can change without much notice. We verify details as of our last fact-check, but if you notice something that no longer matches what's published on an operator's own site, telling us helps keep this resource reliable for the next reader. We appreciate every message that helps us do that.